Support terms and conditions

TERMS AND CONDITIONS

Prices – All prices are excluding VAT and net of transport costs. The Company reserves the right to modify the price list at any time without prior notice.

Delivery – The delivery date provided in the order confirmation is for reference only and may vary depending on the Company’s logistical and production needs. Any delay in delivery shall not entitle the customer to refuse the products, nor to claim damages or any form of compensation.

Shipments – Unless otherwise agreed, shipments are to be considered Ex Works (EXW) and arranged by a transport company designated by the customer.

Returns – To return products for repair, replacement or refund, prior authorization is required. The Return Merchandise Authorization (RMA) form must be requested from the Company via email at: sales@lince.net

Warranty – The Company provides a standard warranty of two (2) years, excluding consumable materials such as lead-acid and lithium batteries, which are covered by a one (1) year warranty.

Product Characteristics – Since the Company designs and manufactures its products in Italy, they may be subject to ongoing improvements or changes. Therefore, technical specifications may change without prior notice.

Orders – Any order submitted or fulfilled implies full acceptance of all general terms and conditions of sale. Orders should be sent to: sales@lince.net